CLIENT FEEDBACK

We are pleased to note some of the comments made by our clients on recent feedback forms:

"We would like to thank your mediation team for their help and would willingly recommend to others that they try using the expertise available before rushing off to their solicitors."

"The two ladies who came to see us were very helpful. Very good."

"The situation was handled very sensitively."

"I was very satisfied indeed. My case had a positive outcome. I always found everyone I dealt with extremely pleasant, helpful and objective. It was a great relief and support to be able to turn to you. All information was clear and helpful."

"I found that the two who came to me were really helpful and made me feel much better. Very good."

"The Service was a great help and I’m very pleased with the outcome."

"It was handled with care and consideration for both parties."

"We thought the two ladies very good at the job. They listened to us without bias. We think the Service is a good idea and certainly helped us out of a nasty situation."

"We feel that, presented with a very difficult situation, their patience and ability to try to comprehend the situation was outstanding."

"The Service was very helpful. It made it possible to have a civilised conversation. Thank you for your help."

"I would like to thank you all. In fact you were a godsend." "The Mediation Service has done more to help resolve the problem than all the other referral agencies put together. Thank you for your services. They are much appreciated."

"We found the service you offered very helpful and we appreciated the time and effort that you both put in to help."

"The mediators could have done no more. The information was clear and comprehensive. Very satisfied. If we are ever in a situation in which we need to take this further, the fact that the mediators acted positively on our behalf will be beneficial."