TYPES OF MEDIATION:

For a quick look at the different situations in which we can help you, follow the links below, or read on for more information on mediation, its benefits, and how it works.

Intergenerational Mediation: Time 2 Talk - problems within families
Community Mediation - problems with neighbours and the wider community
Peer - in schools
Other Mediation

WHAT IS MEDIATION?

It is a way of helping people to discuss problems and reach a solution acceptable to everyone involved through listening, supporting and guiding each party towards resolving their problems. Mediation sessions are voluntary, and arrangements reached are not legally binding. The service is free, confidential*, impartial and independent.

WHEN SHOULD I GO TO MEDIATION?

Where possible the best way to sort out a problem is informally between yourself and the other party. However this is not always possible without outside help. This is when Mediation can be useful, and its use does not prevent clients from seeking legal advice at any time.

WHO DOES IT?

Mediation is carried out by specially trained volunteers from the local community, who work in pairs.

THE BENEFITS OF MEDIATION

• The service is FREE.
• YOU ARE IN CONTROL - you can withdraw at any time during the process and nothing is done without your full agreement.
• Mediators are IMPARTIAL - they do not take sides.
• The service is CONFIDENTIAL* - all sessions are conducted in private and any information given during the process is regarded by members of the Mediation Service as strictly confidential.
• The service is INDEPENDENT - it is community based with an independent Management Committee. It has no legal powers and is independent of the Police, the local Council and any other authority or organisation. It works according to the Code of Practice laid down by the national body, Mediation UK.

* Confidentiality is subject to child protection requirements.

Please follow these links to find out more about the different types of mediation:

Intergenerational Mediation: Time 2 Talk - problems within families
Community Mediation - problems with neighbours and the wider community
Peer Mediation
Other Mediation