COMMUNITY MEDIATION

Are you troubled by

• Noise from neighbours?
• Harassment or abuse?
• Boundary disputes?
• Children's behaviour?
• Pets' behaviour?
• Parking disputes ?

These are just some of the problems the Mediation Service can help with.

HOW DOES MEDIATION WORK?

Step 1:

If you have a problem you can approach us direct through this web site, or by phone or letter.

Step 2:

Two Mediators from the Service will then contact you to arrange a mutually convenient time and date for a home visit and, if agreed, an appointment will subsequently be made to visit the other people involved. During both visits we listen, explain about Mediation, and encourage both sides to come to a Mediation Session.

Step 3:

If everyone is willing, the Mediators will arrange a safe, neutral place for you all to meet together at a time convenient to everyone involved. At this stage indirect (or shuttle) mediation may be an option.

Step 4, the Face to Face Meeting:

During a Mediation Session, both parties have a chance to talk without interruption - the Mediators will endeavour to ensure that any anger is safely contained. The aim is to assist you all in finding a solution which everyone can accept. The agreement made is yours - the Mediators just help you to reach it. Any agreement is signed by everyone present (although it is not legally binding).

Step 5:

The Service will make contact after an agreed period of time to see if the agreement is working out as planned or whether some further help is required.

Click on these links to find out more about:

Community Mediation
Family Mediation
Intergenerational Mediation - Time 2 Talk
Peer Mediation
Other Mediation